Dispatch and Delivery

• Handling

All Amsons orders are delivered during business hours. If you order multiple items from our website, you may receive multiple deliveries. Carriers are unfortunately not able to specify an exact delivery time. We are currently unable to cater to any additional delivery requests including, but not limited to: express shipping, selection of specific delivery date or time, weekend deliveries, reserving or holding stock in our warehouse, consolidation of multiple items.
Upon arrival of your package, please note any damage to the box as well as any damage to the item itself. If you feel that the damage to an item or a box is too severe please contact us.

• Delivery

All items can be shipped via Australia Post. As soon as your item has left the warehouse you will be notified via email and be able to track your order online. If you are not at home, you can select an option at checkout to leave the order at your door. If you are not at home at the time of delivery and you have not given an authority to leave the package, a notice with alternative arrangements
will be left at your residence (usually your parcel will be stored at your local post office for pick up).

• Shipping Charges

We deliver all our products Australia-wide and in New Zealand. Currently, we are offering FREE delivery Australia wide for a limited time only otherwise it is free on orders over $80. Orders under this amount will incur a flat rate delivery fee of $13.75 per item.” All items are usually shipped within 1 business day(except for New Zealand which takes up to 3 business days) of payment and will be conveniently delivered to the said address

• Tracking your order

Once your order has been shipped, you will receive an email with your tracking details, and instructions for how to track your order. For any queries relating to tracking, please contact the amsons Customer Care Team at info@amsonsdesign.com.au.